We all have to play our part in helping to stop the spread of COVID-19.

So, we’re thrilled to have launched an online tool enabling venues to manage the tracking and tracing of delegates, as part of our ongoing reopening support for the sector.

Our dedicated miaTrustedTrace tool, which is free to mia members, enables you to manage delegate contact information easily and safely.

All you will need to do is access the tool using one of the relevant links below, which has been developed with our partners ‘Guides for brides’ and, as part of the event planning process, load the necessary event information. The system produces a link to a dedicated event area which can then be shared with your event organiser to ensure all the relevant delegate contact information is collected correctly.

On the day of the event, you can use the system to cross-check the delegate list accordingly, to ensure a precise record of attendees is held. After 21 days, the data will then be automatically deleted in-line with GDPR regulations.

In addition to providing confidence and assurance to attendees that they can be traced should they have been potentially exposed to the virus, those of you utilising the tool can also rest assured that you are managing the sensitive data correctly and compliantly.



Venues who are not currently mia members can also register to use the tool for a monthly fee of £14.99. Alternatively, more information about membership and its full range of benefits can be found here, with venue membership starting from £550.

All venue members will have received their own unique code to Register a miaTrustedTrace account free of charge. If you are experiencing any issues with registration or have any questions, please contact the mia team on 0345 230 5508 or use the Contact form on our website.

Click here to access the miaTrustedTrace tool (Members)

Click here to access the miaTrustedTrace tool (Non-Members)