Secondary Selling


Friday 18 February 2022
10:00 hrs - 12:00 hrs


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Event Summary

According to reports; the pandemic was responsible for the loss of over £80 billion of hospitality sales. With this in mind, now more than ever it is imperative that your sales and operations teams are working in unison to provide the best in class service for your customers, to drive repeat custom and revenue for your organisation.

Designed to re-ignite the fire for secondary selling, this two hour workshop will explore how you can utilise customer loyalty to increase your revenue. This sales training will inspire and motivate your team to enhance the customer experience to encourage venue upselling and repeat business. 

About Jo Kenny

With over 30 years of experience in the hospitality industry, Jo has worked for many well-known brands helping venues such as Somerset House, Churchill War Rooms, Twickenham Stadium and Jockey Club venues with sales, bespoke sales training and people development activities.

Jo powers Curve Sales Solutions by working with a network of expert hotel and venues sales consultants across the UK. Together we ensure that Curve clients have sales processes that link together well, drive the sales process forward and are measured and managed for success.