COVID-19: Safety Guidance

Your guide to operating and building confidence in a risk-averse world

Updated: 17 March 2022

With Covid-19 restrictions easing in the UK, we are urging the sector to remain cautious as we recognise that government guidance, which covers a vast range of event considerations, leaves much to the judgement of business operators. 

As part of our ongoing commitment to support the industry, we have developed dedicated operating guidance for mia members to help build confidence and reassure bookers.  

The guidance, which can only be accessed by mia members, is designed to uphold the highest standards and to mitigate risk to public health, while being flexible to the needs of customers and ensuring staff welfare. 

It is advised that these guidelines should be read in conjunction with your own brand standards and adopted alongside both the latest UK government advice and any specific regional or local restrictions. 

Preview the best practice guidance

 Operating and building confidence

Already an mia member?

As a mia member you will have been contacted with a link to download the full, unlocked best practice guidance. If you require this link to be re-sent, please contact the mia membership team on 0345 230 5508, or email Katie Cotton at

Not yet an mia member?

Becoming an mia member gives you access to an array of benefits, including exclusive business support such as the above best practice guidance. To find out more about the benefits of membership and how you can join the mia, click here.

Alternativley, please contact the mia membership team on 0345 230 5508, or email Katie Cotton at