Rehan Alam: Selling with emotional intelligence

Friday 10th May
09:00 hrs - 17:00 hrs

Birmingham City Council House

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Event Summary

Selling with Emotional intelligence is the ideal training course for individuals who want to know how emotions affect us and the people we work with. The course is particularly suited to those working in environments where the sales process is complex or is based on an emotional stimulus e.g., weddings, conferences, events etc.

Aims:
The purpose of this course is to equip participants with an understanding of how emotions affect our actions and behaviour.  This course will help you to increase your understanding of Emotional Intelligence which in turn leads to better communications, builds trust and rapport which ultimately leads to more sales.

Objectives:

At the end of this course you will:

  • Understand the basics of emotional intelligence and how you can use it to help you increase trust and build better relationships both inside your business and with customers.
  • Build your self-awareness and strategies to better manage your emotions.
  • Discover how to improve your emotional intelligence personally and professionally.
  • Learn how to recognise and accept other people’s emotions in a sales situation and react in the appropriate manner.
  • Understand consequences of behaviour and how to get the best results from relationships with customers and potential customers.

Course Overview:

  • What is Emotional Intelligence?
  • Emotional Intelligence and how it applies to the self.
  • Creating effective relationships for improved communications using empathy.
  • Controlling and managing emotions to create better outcomes for you and the customer.
  • Understanding change & others – difference in communication and decision-making
  • Strategies for building Emotional Intelligence.
  • Application of strategies to improve bottom line results in your business

Who Should Attend

 The course is particularly suited to those working in environments where the sales process is complex or is based on an emotional stimulus e.g., weddings, conferences, events etc.

Course Delivery

Rehan will share the principles of Emotional Intelligence in a practical way with strategies that can be used to help improve your self confidence, inspire others and to improve and increase relationships and sales.

Rehan’s training and talks are always delivered in an engaging way. He has a knack for delivering complex information in an easy to digest format which can be used for immediate improvements in business performance.

All courses by Rehan are relaxed, engaging, interactive and inspiring which encourages a high level of participation and confidence to improve your skill set.


About Rehan Alam                                                                                                        rehan 12

Rehan Alam is an in-demand sales trainer, coach and speaker whose inspiring and human focused sales ideas help you to change your mindset towards sales and help you grow your business.

"Experienced and proven in Sales and Sales Leadership Training, I'm a straight-talking Freelance Sales Trainer, Mentor and Motivational speaker for SME businesses looking to grow".

“I work with CEOs and business owners in the UK and International to help them grow and develop their business through effective sales, leadership and communication. I design and deliver sales skills training and coaching to help you, your team and your business reach new levels of performance and new markets”

“I help you to build confidence in all aspects of sales and create a more global mindset ready for personal and business growth”.


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