Future Fit Programme

Programme

Arrival & Registration: 9:15 - 9:45

• Welcome from mia Chair, Kay England
• Setting the scene, Peter Hancock
• Beyond Brexit, Declan Curry
• On the couch with Declan Curry
• #20PercentLess, Kay England
• #OneLess, Rachel Shairp

Refreshment Break: 11:20 - 11:50

• Dr Geoff Kendall
• Connecting Minds; Creating the future, David Russell
• Rob Holdway
• On the couch with Rachel Shairp, David Russell and Rob Holdway

Lunch: 13:15 - 14:15

• The use of virtual human agents in hospitality business to improve service and reduce costs, Atsushi Ishii
• Addressing the World 3 Words at a Time, Richard Lewis
• Kate Ancketill
• On the couch with Atsushi Ishii, Richard Lewis and Kate Ancketill

16:45  Sum up and close mia Chair, Kay England

17:00   MIA AGM – Members Only (Click here to register your attendance)

17.30   Drinks and Networking

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