Download: Guidelines for Contracts

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To support your reopening preparations, we’re pleased to announce we’ve developed a dedicated contract and cancellation guide to help you, our members, mitigate the impact of COVID-19 on future bookings and ensure all parties are protected.

Working with legal experts Mishcon de Reya, the step-by-step guide details all the actions venues operators should take to ensure they are totally transparent, and their cancellation policy is both fair and reasonable in all cases.

You can elect to use all, or just part of the recommendations, but whatever you choose to do we ask that your contract terms are totally transparent, fair and reasonable. Always aim to satisfy the reasonableness test under the ‘Unfair Contract Terms Act’.

Click here to download the Guidelines for Contracts


Guidelines for Contracts - 2020 Version 1