Hospitality Training

Here at the mia we are committed to delivering and sourcing beneficial training and development opportunities for our members and the industry.

Having developed a dedicated Roadmap to reopening and operating safely, outlining the implications enforced by COVID-19, we have partnered with Direction Training to provide discounted COVID Awareness training to our members.

With new policies and procedures coming into force in response to COVID-19, investment into staff training should be considered essential to health and safety assurance, with the discounted package below available to support with the fulfilment of this.




Coronavirus Aware module

1-20 learners – £6.00 per learner – usually £7.00

21-40 learners – £6.00 per learner – usually £6.50

4-75 learners – £5.00 per learner – usually £6.00

For all other programmes, mia members can enjoy a 10% discount.


Direction Training Associates

A passion for excellence in hospitality drives Direction Training to deliver professional online learning using international best practice standards.

 Its highly interactive online learning programmes are designed to develop not just knowledge but also understanding.

 All its programmes are endorsed by the Institute of Hospitality with enhanced CPD points and used internationally by eHotelier, with programmes including:

  • Professional Food Service
  • Giving Great Customer Service
  • Professional Bar Service
  • Professional Wine and Champagne Service
  • Professional Housekeeping.

They also offer Food Safety Level 2 and a popular induction programme ’Work Aware’, with the ability to tailor modules to suit your specific business needs.

Programmes are engaging, using visual techniques along with practical activities designed to make learners think for themselves during the learning process and to maintain attention. Learning is enhanced with the use of industry case studies and examples and end testing allows learners to gauge their understanding. Programmes are updated regularly and new programmes and modules added.

To find out more information and utilise the discount for mia members, please click here.