Contract Guidance


Updated: September 2022

We’re pleased to announce that we have updated our dedicated contract and cancellation guidance to help mia members mitigate the impact of infectious diseases on future bookings, and ensure all parties are protected. 

Working with legal experts Mishcon de Reya, the step-by-step guidewhich can only be accessed by mia members, details all the actions venues operators should take to ensure they are totally transparent, and their cancellation policy is both fair and reasonable in all cases. 

In addition to allowing for specific Infectious Diseases, this latest version includes a new dedicated price increase clause, which we highly recommend is used in all contracts. We strongly advise you do this, or that you work with your own legal teams, to have an appropriate clause prepared for your business. 

Preview the guidelines for contracts

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Already an mia member?

As a mia member you will have been contacted with a link to download the full, unlocked best practice guidance. If you require this link to be re-sent, please contact the mia membership team on 0345 230 5508, or email Katie Cotton at

Not yet an mia member?

Becoming an mia member gives you access to an array of benefits, including exclusive business support such as the above contract guidance. To find out more about the benefits of membership and how you can join the mia, click here.

Alternativley, please contact the mia membership team on 0345 230 5508, or email Katie Cotton at