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FSA – Allergy Act
Complaints Form
AIM Complaints Handling Policy
Buyers Guide

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Item 10 – Room Layout Guide

This file is for Members only

AIM Support
AIM Complaints Handling Policy
Complaints Form
Buyers Guide

This file is for Members only

AIM Forms – Sample
Item 01 – A Guide to Operating in Line with The Meetings CODE

This file is for Members only

Item 14 – A Guide to your Portfolio of Evidence
Item 15 – AIM Process for venues
Item 16 – AIM Process for Suppliers
Item 17 – AIM Higher Application
Item 18 – Achieving Service Excellence, AIM Higher Process

This file is for Members only

Membership
Application for Venue Membership

Use this form if you are a venue wishing to apply for membership

Application for Destination Membership

Use this form if you are a destination and would like to join the mia Destination Group

Application for Supplier Membership

Use this form if you are a supplier wishing to apply for membership

Application for AIM Direct Accreditation
Item 11 – Memorandum & Articles of Association

This file is for Members only

Item 12 – Website Venue Details Update
Item 13 – Website Supplier Details Update
Contractual and Conduct
AIM Complaints Handling Policy
Complaints Form
Item 04 – Code of Conduct for Agents & Venues

This file is for Members only

Item 05 – Commitment to Customers for Venues Suppliers and Third Party Agents

This file is for Members only

Item 06 – Minimum Components of residential and non residential packages

This file is for Members only

Item 07 – Model AV Services Code of Practice

This file is for Members only

Item 08 – Model Terms & Conditions for Conferences & Associated Events

This file is for Members only

Item 09 – Model Venues & Production Companies Code of Practice

This file is for Members only

The Meetings Code
Item 01 – A Guide to Operating in Line with The Meetings CODE

This file is for Members only

Item 02 – Meetings CODE Supplier & Third Party Agents

This file is for Members only

Item 03 – Meetings CODE Venues

This file is for Members only

Latest News


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London’s Congress Centre announces renovation plans ahead of Elizabeth line services commencing

The central London conference and events venue, Congress Centre, has announced plans to turn the Congress Suites, currently four interconnecting meeting rooms, into one large space as part of a summer programme of refurbishment at the venue, which is due to take place between 20th July and 10th September 2017. The Congress Suites are on…


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New Oxford Highlights Walking Tour Unveiled

Commencing in June, Oxford Official Walking Tours is now offering an all-new Oxford Highlights Tour, allowing visitors to the city to see all the iconic sights in just one hour. http://www.experienceoxfordshire.org/shop/tickets/tours/oxford-highlights-walking-tour/ The short tour visits key sights in the city centre including the magnificent University buildings found in the Radcliffe Square; the Bodleian Library, Radcliffe…


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Recipe For Sustainability – College Chefs Cook Up A Storm With Vegan Workshops

In response to a growing demand for vegetarian and vegan menu options, a consortium of 13 Cambridge Colleges have sent their Chefs on specialist Vegan Workshops to explore creative solutions for meat-free and dairy-free dishes. Held at Magdalene College, the two sessions were organised by Humane Society International and the Sustainable Restaurants Association. Chief Lecturer…

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