Document Library

The mia produce documentation to assist members in preparing their own processes and structure.  The majority of our support documentation is available to members only and is accessible by password:

Currently available:

THE MEETINGS CODE

Item 01 – A Guide to Operating in Line with The Meetings CODE  Members Download
Item 02 – Meetings CODE Supplier & Third Party Agents Members Download
Item 03 – Meetings CODE Venues Members Download

CONTRACTUAL AND CONDUCT

Item 04 – Code of Conduct for Agents & Venues Members Download
Item 05 – Commitment to Customers for Venues Suppliers and Third Party Agents Members Download
Item 06 – Minimum Components of residential and non residential packages Members Download
Item 07 – Model AV Services Code of Practice Members Download
Item 08 – Model Terms & Conditions for Conferences & Associated Events Members Download
Item 09 – Model Venues & Production Companies Code of Practice Members Download
Item 10 – Room Layout Guide Members Download

MEMBERSHIP

Item 11 – Memorandum & Articles of Association Members Download
Item 12 – Website Venue Details Update Public Download
Item 13 – Website Supplier Details Update Public Download

AIM SUPPPORT

Item 14 – A Guide to your Portfolio of Evidence Public Download
Item 15 – AIM Process for Venues Public Download
Item 16 – AIM Process for Suppliers Public Download
Item 17 – AIM Higher Application Public Download
Item 18 – Achieving Service Excellence, AIM Higher Process Members Download

Item 19-AIM Complaints Handling Policy Public Download
Item 20-Complaints Form Public Download

Item 21– Buyers Guide Members Download

AIM EXPERT

Item 22 – AIM Expert Guide for Venues Venue Download
Item 23 – AIM Expert Venue Presentation Venue Download
Item 24 – AIM Expert Guide for Agents Agent Download
Item 25 – AIM Expert Agency Presentation Agent Download

Item 26 – AIM Venues Self Assessment Example Venue & Agent Download
Item 27 – AIM Complaints Handling Policy Venue & Agent Download
Item 28 – A Guide to creating a Portfolio of Evidence Venue & Agent Download
Item 29 – The Meetings Code Venue & Agent Download
Item 30 – Buyers Guide Venue & Agent Download

MIA PULSE REPORT

October Issue 2016 Members Download
November Issue 2016 Members Download
December Issue 2016 Members Download

January Issue 2017 Members Download
February Issue 2017 Members Download

ANNUAL GENERAL MEETING

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News and updates

Meeting Minutes is the mia's newsletter packed with association news; we produced it every month to help you stay in touch with your industry. Find out more >>

GO TO NEWSLETTER
Media
Centre

We regularly issue news to the media about the association’s latest work and events. Find all of our latest press releases here: Find out more >>

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Events and Meetings

Events tailored to industry needs including seminars, workshops, business lunches and learning breakfasts with guest speakers. Find out more >>

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