Well Met, the conferencing office at Leeds Beckett University are leading the way in providing exceptional customer service within conferencing and events, securing numerous accolades and receiving many awards over the years. With the opening of their newest facility on the horizon, Well Met are confident Cloth Hall Court’s unique city centre location, contemporary layout and dedicated events management team will set this venue apart from the rest.
With over 60 years combined experience in the industry, Well Met pride themselves on offering knowledgeable and effective events management; seamlessly assisting with the initial enquiry right through to the post-event briefing. Together with Leeds Beckett University, Well Met have continued to be acknowledged for their exceeding standards in customer service, receiving the Customer Service Excellence accolade in 2013 and again in 2016. This Government standard recognises organisations which successfully drive customer-focused change within their business.
Receivers of the prestigious GOLD Accredited in Meetings (AIM) certification, Leeds Beckett University, alongside Well Met were the first University in the UK to be rewarded by the Meetings Industry Association (MIA) for their outstanding customer service, legislation and corporate social responsibility. The conferencing team are also holders of the coveted ‘Investors in People Gold’ accreditation, making them part of the exceptionally select seven per cent of ‘Investors in People’ nationwide that have been awarded the Gold standard.
Well Met’s exceptional customer service is deployed across each venue, with the dedicated team at Cloth Hall Court being of no exception. Set to open next month, Well Met anticipate that Cloth Hall Court will become one of the leading venues in Leeds for conferencing having already acquired over £850k worth of enquires.
With an abundance of training suites, theatre halls and board rooms, this standalone conference venue boasts a capacity of 300 delegates across three floors. The modern layout and creative interior provides the perfect environment for collaboration, whilst break-out and refreshment points located throughout the building encourage both visitor interaction and idea generation.
At the heart of the 3750m² development is the desire to restore the building to its former glory, with the Grade II listed building sitting close to the site of the old mixed Coloured Cloth Hall, one of the City’s two major textile trading centres throughout the 18th and 19th centuries. Taking inspiration from Cloth Hall Court’s humble beginnings, each of the 10 rooms have been titled, including the Tweed Suite, Bobbin Gallery and Cotton Room. Additionally, exhibited in various spaces throughout the building will be the artwork supplied from a Leeds Beckett University School of Art, Architecture and Design student, which will explore the role Cloth Hall Court played in the city’s booming textile industry.
All meeting spaces will be available at half the standard rate throughout August, providing delegates with the opportunity to be some of the first to make use of the state-of-the-art facilities at Cloth Hall Court. In order to qualify for half price room hire, organisers are requested to sign up to be part of the Conference Club by emailing firstname.lastname@example.org. This is an excellent opportunity to experience the facilities available at Cloth Hall Court, and is available to both existing and new customers who book before 31 July.
Clare Vidler, Conference Manager at Well Met comments:
“There’s a proud industrial heritage in Leeds that we felt important to capture within the design of Cloth Hall Court. We’re eager to see how our visitors react to the innovative layout and interior of our new, standalone conference venue. The introductory offer is a great opportunity for customers to get a taste of Cloth Hall Court’s conferencing capabilities, whilst also experiencing Well Met’s award winning customer service. It is the outstanding customer service and enviable conferencing facilities which really sets Well Met apart from the rest.”